PRIVACY POLICY

Notary Performance and Background LLC

Effective Date: ___12/14/2025________________

Notary Performance and Background LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our services, website, and online platforms.

1. Information We Collect

We may collect the following types of information when you book or receive services:

Personal Information • Full name

• Email address

• Phone number

• Billing information

• Government-issued identification (for notarial and identity verification purposes)

Remote Online Notary (RON) Information • Audio-visual recordings of notarization sessions (as required by law)

• Identity verification data

• IP address and timestamps

• Electronic signatures and document metadata

Technical Information • Device and browser information

• Internet Protocol (IP) address

• Access logs related to online services

2. How We Use Your Information

Your information is used solely for legitimate business and legal purposes, including:

• Providing notary, fingerprinting, document preparation, and related services

• Verifying identity as required by Florida law

• Processing payments and preventing fraud or chargebacks

• Communicating regarding appointments or services

• Complying with legal, regulatory, and recordkeeping requirements

3. Legal Basis for Collection

We collect and process personal information based on:

• Customer consent

• Performance of contracted services

• Legal and regulatory obligations

• Fraud prevention and dispute resolution

4. Information Sharing and Disclosure

We do not sell or rent personal information.

Information may be shared only with: • Remote Online Notary platforms and technology providers

• Payment processors (e.g., Square, Stripe, PayPal)

• Identity verification providers

• Government agencies or courts when legally required

• Service providers assisting with secure data storage

All third parties are required to maintain confidentiality and security.

5. Data Retention

Information is retained only as long as necessary to:

• Fulfill the purpose for which it was collected

• Meet legal and regulatory requirements (including RON recordkeeping laws)

• Resolve disputes or enforce agreements

RON recordings and related records are retained in accordance with Florida law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Secure platforms and encrypted systems

• Restricted access to sensitive data

• Use of trusted third-party providers

However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

You may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Ask questions regarding data use

Requests may be subject to legal limitations, especially for notarial records that must be retained by law.

8. Cookies and Online Tracking

Our website or booking systems may use cookies or similar technologies to enhance user experience and support functionality. You may adjust browser settings to manage cookies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website or provided upon request.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Notary Performance and Background LLC

Phone: 561-320-2349

Email: info@notarypbg.com